Tutti Frutti Frozen Yogurt Canada or its affiliated entities (“Tutti Frutti Frozen Yogurt “) are the sole owners of the information collected on the www.tfyogurt.ca site, and through its Tutti Frutti Frozen Yogurt Phone Application (“App”), and will not sell, share, or lease such information to others in ways different from what is disclosed in this statement.
Registration information is used for billing, shipping, and to contact the users about services on our sites such as the Tutti Frutti Frozen Yogurt gift or loyalty card program, sweepstakes, contests, and other special offers.
Tutti Frutti Frozen Yogurt Gift and Loyalty Card Program
We use Internet Protocol (“IP”) addresses to analyze trends, administer the sites, track a user’s movement, and gather broad demographic information for aggregate use. IP addresses may or may not be linked to personally identifiable information.
We may share aggregated demographic information with our franchisees or business associates. This information is not linked to any personal information that can identify any individual person. We may use an outside fulfillment company, but it does not retain, share, store, or use personally identifiable information for any secondary purposes. We may use or require the assistance of another party to provide specific services. When a user signs up for these services, we will share names or other contact information that is necessary for the other party to provide these services. These other parties are not allowed to use personally identifiable information except for the purpose of providing these services.
The www.tfyogurt.ca site, and the Tutti Frutti Frozen Yogurt App contain links to other sites. Please be aware that Tutti Frutti Frozen Yogurt is neither responsible nor liable for the privacy practices or lack of such practices of such other sites. We want our users to be aware of this when they leave our sites to visit linked sites. We encourage our users to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by and/or through www.tfyogurt.ca site and the Tutti Frutti Frozen Yogurt App.
Surveys, Contests, Sweepstakes, and Promotions
From time to time, we may request information from users using surveys, contests, sweepstakes, or promotions. Participation in these surveys, contests, sweepstakes, or promotions is completely voluntary. The user has a choice whether to disclose any information by answering the surveys, entering the contests or sweepstakes, or participating in the promotions. Information requested may include contact information (such as user’s name and mailing address) and demographic information (such as postal code and age level). Contact information will be used to notify the winners and award prizes or may be used as stated at the time the information is collected. Survey information will be used for purposes of monitoring or improving the use and services offered by www.tfyogurt.ca site, and the Tutti Frutti Frozen Yogurt App.
We take reasonably appropriate precautions on the Web sites and App to protect our users’ information. Our users’ information collected by us on our Web sites or App, not just the sensitive information mentioned above, is managed in accordance with Alberta’s Personal Information Protection Act. Only employees who need the information to perform a specific job (for example, marketing professional or a database specialist) are granted access to personally identifiable information. Employees are kept up-to-date on our security and privacy practices. Periodically, as well as any time new policies are added, our employees are reminded about the importance we place on privacy and are instructed regarding our policies and procedures for proper use and safeguarding of our users’ information. Finally, the servers that we use to store personally identifiable information are kept in a secure environment.
Registered users may occasionally receive information on products, services, or special offers. Out of respect for the privacy of our users, we present the option to registered users to avoid receiving these types of communications. Please see our Choice and Opt-out section below.
Service & Site Updates
We send registered users site and service announcement updates such as the launch of new products, promotions or new sections or features added to the Tutti Frutti Frozen Yogurt Web sites or App. We communicate with the registered users to provide requested services and to respond to various inquiries and issues using e-mail or direct mail. Out of respect for the privacy of our users, we present the option to registered users to avoid receiving these types of communications. Please see our Choice and Opt-out section below.
Choice and Opt-out
Registered users who no longer wish to receive promotional materials or updates from us or our business associates may opt-out to avoid receiving these communications by following the unsubscribe instructions contained within each communication. Registered users have the opportunity to opt-out of receiving special promotions and offers, or from involvement in focus groups, or may request that their personal information be removed completely from the Tutti Frutti Frozen Yogurt website or App section and list.
Tutti Frutti Frozen Yogurt is very sensitive to children’s privacy issues and does not associate cookie data with personal information about children. Tutti Frutti Frozen Yogurt encourages parents and guardians to supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers. These tools can prevent children from disclosing their name, address, and other personal information online without parental consent. It is Tutti-Frutti’s policy that visitors between the ages of 13-18 years of age should not submit any information on www.tfyogurt.ca site or the Tutti Frutti Frozen Yogurt App without parental consent.
Tutti Frutti Frozen Yogurt
TF Yogurt Canada Inc.
If you are not satisfied with the response you receive, you should contact the Information and Privacy Commissioner of Alberta:
Office of the Information and Privacy Commissioner of Alberta
Suite 500, 640 – 5th Avenue S.W.
Calgary, Alberta, T2P 3G4
Phone: (403) 297-2728 Toll Free: 1-888-878-4044
This privacy statement is effective as of 10/2013.
Notification of Changes